Website Support, When You Need It Most
Your website is always online, even when you’re not. Firefly provide superb website support for web clients as standard, you’ll always have backups of your site, your software is up to date, and you’ve got a secure website. If you’ve got a technical question, fear not, Firefly are available to answer your question or resolve any issues for you, stress free.

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    Your Website is Where Your Business Lives - Firefly New Media UK
    Monitoring & Web Security
    Safe and Secure
    The internet can be a dangerous place. We make sure your website has up to the minute security features, and all aspects of the background technology are kept fully up to date and running smoothly. Plus, we’re always on hand for support if you need a helping hand.

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      Website Security - Firefly New Media UK
      Security and Support from Firefly New Media UK - Website Support
      Updates, Plugins, and Scripts
      ‘Peace of Mind’ As Standard
      We believe in keeping everything simple for our website clients, that’s why our web support includes updates to make sure your site is always using the latest plugins, scripts, and software versions.

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        Client Reports
        DIRECT TO YOUR INBOX
        You want everything at your fingertips, that’s why we provide an executive summary showing everything that’s been going on with your website over the last month via Firefly client reports. From website traffic reports from Google Analytics to security and software updates, Firefly have got you covered and it’s in black and white.

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          Client Reports - Firefly New Media UK-01
          Security and Support from Firefly New Media UK - Website Support
          Support at £349 per month
          Site Care
          Not all heroes wear capes. 

          The Firefly team pro-actively back-up, update, optimise, and support client websites. Focus on all the other aspects of running your organisation.

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            We’ll keep your engine running
            If you’re a client of Firefly, your website will be supported throughout it’s lifetime. Just ask us about website support or request a sample of one of our client reports.